Shipping Policy

Lumira Furniture ships furniture orders nationwide using parcel and freight/LTL carriers. Delivery pricing is shown before checkout.

Delivery Pricing

Delivery is calculated from the merchandise in your cart, delivery distance, shipping requirements, and the service level you select. Checkout presents one combined price for each available option.

Lumira's furniture-delivery structure uses the following service levels:

• Curbside Delivery: 12% — delivery to the curb; the customer moves the order inside.
• In-Room Delivery: 14% — delivery into the first dry room; packaging removal and assembly are not included.
• White Glove + Light Setup: 17% — room-of-choice delivery with unpacking, debris removal, placement, and carrier-approved light setup.

Rates may be adjusted by destination and order requirements, and high-value merchandise is protected by capped calculations. The complete combined delivery price is shown before checkout.

Light setup means basic, carrier-approved furniture assembly. It does not include complex installation, wall mounting, electrical or plumbing work, structural work, or modifications needed for restricted access.

Processing and Transit Estimates

Most furniture orders require 2 to 7 business days for processing before the shipment is released to the carrier. Freight/LTL transit typically takes 5 to 15 business days after pickup, depending on destination, carrier routing, and appointment availability. These timeframes are estimates and are not guaranteed delivery dates.

Delivery Appointments and Access

The carrier may contact you to schedule a delivery appointment. Please provide an accurate phone number and delivery address at checkout. Tell Lumira before delivery about stairs, elevators, narrow doors, limited truck access, gated entries, or other access restrictions.

Inspect on Delivery

Inspect your furniture and packaging at delivery. If damage is visible, note it with the carrier when possible and take photos before moving or assembling the item. Damage claims must be reported to Lumira Furniture within 48 hours of delivery with photos.

Questions

For shipping questions, email info@lumirafurn.com with your order number or the product you are considering.