Lumira Furniture FAQ

Who operates Lumira Furniture?

Lumira Furniture is a furniture retail brand operated by Lumira Glass LLC, a North Carolina limited liability company.

President and principal contact: Olivia Gamache.

Is Lumira Furniture an online store?

Yes. Lumira Furniture is an online-first furniture retailer serving customers nationwide. Our Charlotte business mailing address is not a walk-in showroom.

Where do you deliver?

We serve eligible delivery areas across the contiguous United States. Availability, delivery method, cost, and timing depend on the item and destination. The available options for an order are shown during checkout or confirmed by customer service.

Where does the furniture ship from?

Products are fulfilled through multiple U.S. vendor and warehouse locations. Different pieces from one order may have different delivery arrangements.

How do I confirm product availability?

Product pages show the latest available information, but furniture inventory can change. Contact us at info@lumirafurn.com or 1-855-553-1666 if you need availability confirmed before ordering.

How are shipping and delivery charges calculated?

Delivery options and charges depend on the product, order, and destination. Applicable charges are displayed during checkout. See our Shipping Policy for more information.

What should I do if an item arrives damaged?

Document the item and packaging with clear photos and contact customer service promptly. Follow the inspection and reporting instructions in our Refund Policy.

Can I return an item?

Return eligibility and instructions depend on the product and order condition. Do not send furniture to our business mailing address unless customer service provides written instructions. Review the Refund Policy before arranging a return.

Can someone help me choose pieces for my room?

Yes. Contact our team or use Sophi, Lumira Furniture's AI interior design assistant, for room-planning and product guidance. Final product dimensions, availability, pricing, and delivery details should always be confirmed on the product page or with customer service.

How do I contact Lumira Furniture?

Email info@lumirafurn.com or call 1-855-553-1666. You can also use the form on our Contact page.